Facebook Event Cover image size

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  • #157671
    creativecoop
    Participant

    Hi,
    I’ve seen this issue brought up on the forums in the past but I was hoping there might be some progress towards a fix now.
    I have an issue where some Facebook event cover photos are being imported at 200x200px instead of their full size. It’s happening often enough (every 4 or so events) that it’s creating a fair bit of work to manually upload cover photos each time.

    I was hoping there might be some progress towards a fix, or a workaround you can recommend in the mean time. I understand you’re largely at the whims of the Facebook API, but the frequency of this bug is causing us some real problems.

    Thanks a lot.

    #158456
    Barry
    Member

    Hi!

    Simply because it looks like you have a license for more than one of our plugins (and I’m not sure which you were referring to when you provided a note of the version number you are currently using) can you confirm which version of Facebook Events you are currently using?

    We did make some recent changes to help with this situation and to the best of my knowledge they have been successful to date – but of course if not we can certainly take another look.

    Thanks!

    #159123
    creativecoop
    Participant

    Hi,
    I’m using Facebook Events version 3.5 with Events Calendar Pro 3.5.2
    Thanks

    #159323
    Barry
    Member

    Hmm, well right off the bat I can’t replicate this – I tried with a number of test events all using large cover images and all were imported with an image that was significantly larger than 200 x 200px. I realize you also noted it isn’t a consistent problem for you either; I wonder if you could share the URL for one of the affected Facebook events, though, so I can see if I can replicate using that/see if anything of interest jumps out?

    #701452
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

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