Facebook Auto-Import not working

[tracylove]

Since I’ve owned my Facebook Importer plugin, it has never auto-imported. I went back and made sure it was turned on, and all the settings were right, but I still have to manually import my Facebook events ever so often. Any suggestions?

[Brian]

Hi,

Sorry for the issues you are having with the Auto Importing in Facebook Events.

I can help troubleshoot this with you.

Do you have wp-cron enabled? or is it disabled in your wp-config.php?

If it is active, what your Import Settings on the Facebook tab?

And I would recommend changing the Import frequency to Daily and then check back in 24 hours and see if any events imported.

Let me know and we can go from there.

Thanks

[tracylove]

Thanks for getting back so quickly! The only thing I’m not sure about are the cron settings. To be honest, I don’t know anything about cron, so I’m sure I didn’t disable it. Not to say it isn’t disabled. How do I check it? And is there a reason it would be disabled if I didn’t do it?

[Brian]

The cron disable is in the wp-config.php file in the root directory of your site.

If it is disabled it would look like this:

define(‘DISABLE_WP_CRON’, ‘true’);

(False would be it is running)

If you did not change it then I would assume it is still on. People disable it and run it manually for performance.

Let me know about that and please change Import frequency to Daily and let me know if that imports any events otherwise we can go from there.

Thanks

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Author]

Posts