Facebook API Error: An unknown error has occurred.
Updated to 3.11 and receive more detailed errors, but still errors. It has to do with the Facebook API https://developers.facebook.com/bugs/486654544831076/
and the way the info is called.
Since this happens with 3.11 and it’s a known issue it’s would be nice if MT would acknowledge the issue and give us an update
Alright I have some good news and some strange news. The strange news is that Facebook appears to have broken v2.2 of their API, which our plugin uses. They state everywhere that it’s supported until 2016. It’s rare to see them break anything.
The good news is that v2.4 of their API is still working, and so our developers are already hard at work writing an upgrade to the Importer plugin that will use the newer version. If no bugs are found in the new version we’re working on, then we are set to release it later today or early tomorrow. That version will be Facebook Importer 3.11.1 and will fix this issue.
It’s also possible that in the mean time Facebook will discover their error, and restore import functionality for the current 3.11 and lower versions. Either way this will be taken care of ASAP. Thanks for letting us know about the glitch!
- This reply was modified 4 years, 3 months ago by Brook.