Extend registr

Home Forums Welcome! Pre-Sales Questions Extend registr

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1113436
    Stavros
    Participant

    As you can see I had bought your plugin for go-out.gr and the project go-out.gr has not started yet. So I would like to know if you can cancel my subscription and refund the amount and come again to your product when I ll be ready.

    Is that possible?

    I had create the https://theeventscalendar.com/support/forums/topic/extend-license-2/ one month before.

    Regards,
    S.

    #1113564
    Brook
    Participant

    Howdy Stavros,

    I would love to help if I could, but you are well outside of our return window at this point. Our credit card processor has a firm deadline of 30 days for returns, and the 30 days was up back in March. I am sorry. The good news though is that you can transfer your license to another site, and when you renew your license you will get a 30% discount.

    Cheers!

    – Brook

    #1113620
    Stavros
    Participant

    can i “freeze” my account and when i ll enable the site and the plugin will continue the subscription that i have bought?

    I hope in the next 3 months will enable the site again.

    #1114118
    Brook
    Participant

    This reply is private.

    #1119783
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
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