Export Option Not Showing On Calendar

[Melissa Doyle]

http://www.artssiouxfalls.org/events/month/

If you take a look at the month view, there is no export option. Can you tell me how to enable this?
On the sidebar there is an “ICAL Source” with a drop down. Clicking on it, makes the Export button appear, but it doesn’t export it right. Meaning it doesn’t work in a Google Calendar for example.

[Melissa Doyle]

This reply is private.

[Geoff B.]

Good evening Melissa and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the missing export link.
I would love to help you with this topic.

Based on what I can see, it looks like you have some template customization at play.
Would you mind telling me if there is a /tribe-events/ folder in your WordPress theme’s directory?

Secondly, if you could do a quick test and temporarily revert back to a default WP theme such as twenty-fifteen and tell me if the button appears ?

Let me know how that goes.

Best regards,
Geoff B.

[Melissa Doyle]

This reply is private.

[Geoff B.]

This reply is private.

[Melissa Doyle]

It looks like it is all of a sudden showing up? IDK? Perhaps it changed when I updated the timezone in regards to another issue I was having.

[Geoff B.]

Good evening Melissa,

I’m super glad that it seems to be working for you!

I’m not sure what happened either, but you might be on to something. Sometimes re-saving certain settings does the trick.

Is there anything else I can help you with on this topic ?

Have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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