Export CSV attendes by ticket

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  • #1513675
    tresculturas
    Participant

    Hi. I have a event where i create different tickets. Each ticket have his own title and code SKU.
    My problem is that when try to export via CSV or Mail there is no way to filter by each ticket in the same event. So in my CSV list all the differents tickets for the same events are mix.
    Also the title and code of each ticket is not present in the CSV file, just the consecutive alphanumeric given by the plugin.

    Any help?

    #1515239
    Victor
    Member

    Hi There!

    Thanks for getting in touch with us.

    I’d be happy to help you with this topic.

    You should be able to see the Ticket name and Ticket # in the CSV. The Ticket column should be the first and the Ticket # should be column number seven.

    Are you seeing those columns? If not, there could be an issue somehow, so please enable WP_DEBUG and WP_DEBUG_LOG. This will create a debug.log file inside the /wp-content directory.

    After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

    Let me know how that goes.

    Thanks,
    Victor

    #1531860
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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