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Hi,
I was running the free version and just upgraded to the Event Calendar PRO version today for the support.
When I fist installed the free version (May 2015) I’m sure that there was an option for users to export the calendar under the month view, now there are no export buttons at all.I’ve experimented by uploading the PRO version version but still no export buttons under month view. Is this something that I’ve done wrong or a bug?
Many thanks,
Adam.
Howdy Adam,
That’s no good! That feature is certainly still part of the calendar in 3.10. Thanks for sharing a link to your site. I am not seeing that either. I see a form is appearing beneath month view for booking requests. When you added that form, is it possible you removed the month view export? It is attached to the action ‘tribe_events_after_footer’. If you created a theme override for month view, then your override still needs a line like this:
<?php do_action( 'tribe_events_after_footer' ) ?><!--?php do_action( 'tribe_events_after_footer' ) ?-->If you don’t have a do_action line, you will need one for extra stuff like that button to appear.
Does that all make sense? Does that help you find a fix? Please let us know.
Cheers!
– Brook
Hi Brook,
Thanks for the reply. I am unsure where to add this line of code, if you could point me in the right direction or have a knowledge base on this action it would be great.
I’m not sure exactly what you mean by theme override. I added the form using a shortcode from the plugin “Contact Form 7” into the section “Add HTML after event content”
Many thanks,
Adam.
Hi again,
To keep you in the loop, I’ve done the following but it is still not working.
After some more reading I’ve found the line of code in month.php
I have not made any modifications to the month.php and the file shows that line in it.
I have not placed a copy of month.php in my theme folder so am not making any overrides.To rule out anything on my website causing the issue, I made a clean install of wordpress and the events calendar on my local PC using xampp. I then set up 2 x entries into the calendar and again month view shows no export button. The theme my clean install is using is twentyfifteen.
Any ideas?
Adam.
Thank you for the info Adam. That is beyond strange. I really appreciate your trying it with a fresh install.
Can you try adding this to your Twenty Fifteen theme’s functions.php file? That will readd the ical link if something else is removing it. Paste it at the top of your theme’s functions.php file, replace the first line “<?php” with this entire snippet.
Does that work?
Cheers!
– Brook
I am having the same issue. The suggestions above did not work.
I’ve also tried deactivating all of my other plugins and switching to Twenty Fifteen theme to no avail.It’s happening on http://www.rivercitybanquets.com/nightlife/ Version 3.10.1 which I have an active license for and also on http://www.wheelingartbeat.com which is on Version 3.9.3. I know there isn’t support for the 2nd one but I thought the info might help.
Hi Brook,
Unfortunately the suggested code did not resolve the issue.
I did find this code https://gist.github.com/jesseeproductions/9b0a879803c995d6e10d that adds an export button above the calendar but this is inconsistent placement on the site compared to the list view. I tired modifying the code to place the export button under the calendar however, 2 x buttons become visible! I think the new one and some how the original one that is supposed to be there.Hi Erikadonaghy,
At least I know its not just me! Please keep us updated on your progress if you find a solution before me.
Adam.
Since this hasn’t been resolved here, is there a way to open a support ticket? I’m not finding where to do that.
I’m also seeing this same problem with our website after upgrading to the latest version. I tried switching themes and disabling plugins with no luck.
The export button is showing on the day, list, and week views, just not the month view.
Since our site isn’t public yet, I’ll post the URL and access instructions below in a private reply. I’m hoping someone from Modern Tribe can take a look for us.
Thank you.
Howdy all,
Thank you for sharing the additional information. This is puzzling. I wonder if one of our conditions is not working properly on a certain version of PHP. Would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.
I could see how Brian’s snippet for adding the link above Month view would be mroe foolproof. It remove a lot of logic that chooses when to show the link, such as when there are no events in the month. I adapted his snippet here. If you guys paste this in your theme’s functions.php, does it provide a temporary fix?
https://gist.github.com/elimn/71426197720518e7afe6
erikadonaghy, our support system is these forums. Everytime you open up a new topic you are essentially opening a support ticket. 🙂
Cheers!
– Brook
Thank you all! We were able to isolate this. There was an oddity on my system and wpshindig.com that causes both sites not to suffer from the issue. But, after involving a few more members of the team we found the issue on other systems and were able to reproduce the problem. We will have this patched in 3.11. Until then, that snippet should work. Here it is again:
https://gist.github.com/71426197720518e7afe6
Cheers!
– Brook
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