Export Attendees Not Working

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  • #1109567
    sagemg
    Participant

    Hi Modern Tribe Support —

    We are using the Events Tickets Plus extension alongside WooCommerce. When we select the export option for Attendees, the attendees name and email are not exported. Instead, only the ticket name type is exported. Please advise how to export the attendees list with their name and email. We are not able to do this through WooCommerce Reports export option either. Attaching both CSVs so you can cross compare in addition to a screenshot of the backend highlighting information we need exported for attendees.

    Thanks,

    Sage MG

    #1109587
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Please upgrade to Event Tickets Plus 4.1.3 to resolve this issue.

    Let me know if that solves it for you.

    Thanks

    #1109601
    sagemg
    Participant

    That did it. Thanks for your help and speedy response, Brian.

    Any update as to when individual PDF attachments can be provided with the ticket email sent to customers? Know this has been in the works and we voted YES for this feature already.

    #1109776
    Brian
    Member

    Hi,

    Glad it helped.

    PDF Tickets is something we are interested in adding, but I do not have a timeline on when it will be released.

    It will not be included in the 4.2 release later this Spring.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

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