Export Attendees List Missing Additional Fields

[Sentosa Putra Tjandra]

Hi
Why the additional fields not included in the export attendees list?

[Nico]

Hi there,

Thanks for reaching out to us on this, and for including the screenshots and system information as well.

I’ve been able to reproduce in my local install and could confirm this seems to be a bug indeed when tickets are not attached to events. In my test I’ve added the tickets to a page, is this the same for you?

I’ll take a deeper look into the bug to get more details abotu ti and log it in our internal system. I’ll also let you know if there’s a workaround or quick fix for this.

Thanks for the report, I’ll give you a heads up on this soon,
Nico

[Nico]

Thanks for the patience!

Our dev Barry developed this snippet to get around the bug:

https://gist.github.com/niconerd/ecace25113f7eecca6490209192b1aad

I’ve tried it locally and it should work for your case 🙂

Please let me know if it does,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Geoff]

Hey there,

Just want to drop a quick note in here to let you know that Event Tickets Plus 4.2.1 is about to release any moment and it will include a patch for this issue. Please update and let us know if you continue to hit any trouble.

Thanks so much for your patience while we worked on this!

Cheers,
Geoff

[Author]

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