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  • February 26, 2018 at 12:55 pm #1464186
    tucsonspeedway
    Participant

    How do I add the ticket type (description) to my export file? The people at the gate have no idea what the customer bought!

    See the image I attached. I added the last field to show what I want in the export

    February 28, 2018 at 2:20 am #1465680
    Andras
    Keymaster

    Hi tucsonspeedway,

    Thanks for getting in touch.

    There is a small bug in the version of Event Tickets you are using. Some information is not exported from the attendees table.

    We have released a hotfix for this earlier this week. Please update the plugin and check if the issue still exists.

    Looking forward to hearing back from you.

    Cheers,
    Andras

    March 22, 2018 at 9:35 am #1486014
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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