Expired Licenses

[ideation]

Hi,

My support license for Event Tickets Plus has expired. Does that mean I no longer get the new updated versions of the plugin?

I’m currently on 4.1.2, and so will I not get v4.4.1 unless I renew my license?

I looked at my downloads folder in ‘My Account’ but the latest version for Events Tickets Plus is 4.1.2, and not the new version.

Thanks.

[Caroline]

Hi there,

Thanks for stopping by! Yes, you’ve got it right–licensing with us covers support as well as free product updates for a full year from your date of purchase (or renewal). If your license with us should expire, you’ll still have access to downloads up to the latest version that was available when your license expired. You can renew an expired license at any time if you’d like to regain access to the most up-to-date versions of our products.

I hope that helps to clarify things a bit! Thanks again, and let us know if you should have any other questions!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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