Expired license w/ lost login

[Kaipo K]

I recently took over management of http://www.oha.org. Unfortunately our license for Events Calendar Pro has expired, and the former staff did not have the login info to pass on. I want to renew our subscription and change the email to [email protected]. The former emails could be either [email protected] or [email protected], although I am not 100% sure. It should have an @oha.org address though. Our license key (expired) is [redacted by staff].

I appreciate any help you can provide. Thank you.

Kaipo K
Office of Hawaiian Affairs

[Caroline]

Hi Kaipo,

Thanks for taking the time to reach out! I was able to locate an account associated with your license key here, though we’d prefer to provide these credentials to you via email for security reasons. Would you mind reaching out to us via our contact form to continue this conversation? (Please select the option “Help accessing my account” from the drop-down menu to display the full email form.) We’ll follow up with your account information right away! 🙂

Thank you!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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