Expired license and new plugin

[zucreativelab]

Hi, we bought the woocommerce tickets plugin more than one year ago and our license expired last May 2015. Do we need to buy another license to move on the new event tickets plus plugin or is it free for your old customers?

Thanks a lot
Regards
Zu creative lab

[George]

Hey @zucreativelab,

Thanks for reaching out!

For active license-holders of WooCommerce Tickets, EDD Tickets, or any other similar platform-specific ticketing plugin, the update to Event Tickets Plus was and is indeed free.

However, yes, if your license expired before Event Tickets Plus was published, then a new license purchase is required. I’m sorry to bear this news, but I hope it is clear and helps you move forward with your project. Please let me know if this is the case and/or if there is anything else I can help with!

Sincerely,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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