expired license after one month

[Mirko]

Dear support,

I have two accounts for your plugin for two different clients, last month I bought on both accounts the renewal for the event calender pro plugin. On this account it worked out, the other account had one month to go on the old license. Now it is expired, but I can’t get the new license number and no support because it is expired. This is why I write from here. Please have a look on this account and tell me what to do! the order number is this: Order #1292320 was placed on June 2, 2017 and is currently Completed. The page ist is related to is http://www.tajetgarden.de/

Pleas help me!

Thx Nina

[Courtney]

Hello Nina

We’d be happy to help sort that out for you.

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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