Expired Events with multiple dates still showing in list

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #1292028
    Wade
    Participant

    my client and i upgraded to the events calendar pro and noticed that a course that has multiple dates is still showing the old date and i do not know how to get it to expire or not show.

    for example, someone clicks on a course from our CPT and they are automatically redirected to this page
    http://wpdev.mainstreethost.com/bushidotactical2.com/course-list/ladies-handgun-l1l2/all/

    when the first option is selected, it is an expired course. the second date has not yet run, so its available to register.

    is there a way to display just the courses that have eligible dates?

    #1292118
    Wade
    Participant

    website was set live and the issue can be found here – https://www.bushidotactical.com/course-list/ladies-handgun-l1l2/all/

    how is this supposed to work if we have 8-12 dates on a course? seems weird to show all of them at once? why wouldnt the expired ones not display?

    #1293323
    Jennifer
    Keymaster

    Hi Wade,

    Thanks for reaching out! I’m sorry that you are running into these issues.

    You are correct that the expired course should not be showing on the “View All” page for recurring events. This is a bug that we are working on fixing – I’m going to put this thread into the “pending fix” status so that we can keep you informed on progress.

    Sorry for the inconvenience! I’ll be sure to let you know as soon as we have an update.

    Thanks,

    Jennifer

    #1298719
    Wade
    Participant

    do you have an ETA on the roadmap for this bugfix or are you able to send me patch files to fix this. the customer is not happy with the product as it stands and is looking to get a refund if it cannot be resolved.

    #1300961
    Wade
    Participant

    ????????????

    #1302721
    Jennifer
    Keymaster

    Hi Wade,

    So sorry for the delayed response! For some reason, I wasn’t notified that you had replied here and just saw your response. I updated the thread settings to ensure that I’ll be notified next time you reply.

    I checked our internal ticket for this issue, but I don’t see a date listed as to when the fix will be released. I did link this thread to that ticket, so you’ll be notified here when it’s out. I wish I had a better answer for you here! The Dev team is on it though, so hopefully we will have something for you soon.

    Thanks for your patience as we work on getting this resolved!

    Jennifer

    #1320875
    Victor
    Member

    Hello Wade!

    Just wanted to share with you that a new maintenance release (for the Week of 10th July 2017) is out, including a fix for this issue

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-10th-july-2017/

    Please update the plugins and let us know if the fix works for your site,
    Best,
    Victor

    #1330779
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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