Exclusions not working (post 3.12.1 update)

[Elizabeth City EMC]

I see that the latest updates were supposed to fix the exclusions not working bug, but mine are still not working.

[Josh]

Hey,

Thanks for reaching out to us! I have some fond memories of the Hertford/Elizabeth City NC areas!

Would you mind providing a screenshot of the exclusion settings that you’re using for recurring events that aren’t working? This will help us in testing the particular set up that you would like to use.

Thanks!

[Elizabeth City EMC]

Thanks, Josh. Basically we have a weekly event that takes place on every Wednesday night except the first Wednesday of each month. Here is the screenshot you requested:

• This reply was modified 10 years, 6 months ago by Elizabeth City EMC.

[Josh]

Hey,

Thanks for following up with us and providing the screenshot!

I’ve tested the configuration and was able to verify that the exclusions aren’t getting applied as expected. I’ve created a bug ticket for this issue and you’ll be notified here as we make progress on this particular issue.

I apologize for any inconvenience that this issue has caused.

Thanks!

[nancytimper]

Also having this problem.

[Josh]

Hey nancytimper,

Thanks for reaching out! Its usually best to open a new thread for support so we’re able to address each users issues directly.

However, due to the nature of this bug being on this thread will allow you to also get the updates as we make progress on this one.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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