Excerpt length on Monthly View Popup

[Phillip Bruk]

I have tried everything mentioned in these forums (and then some) to control the length of the excerpt/description of tooltip/popup but nothing works…

I would like to shorten the length of the description body length in the popup to 20 words…

I have even tried adding a manual excerpt in the appropriate place but that doesn’t help either…

Thank you, pb~

[Jennifer]

Hi Phillip,

Thanks for reaching out, and I’m sorry about the delayed response! I’s been very busy here in our forums this week, but I’d be happy to help you out with this.

I think there may be a conflict with your theme or another plugin, as the excerpt should not be that long…could you please send me a link to the events page on your site so that I can take a look? Can you also try switching to a default theme (like Twenty Seventeen) with all other plugins disabled and see if this is still occurring?

Let me know how it goes, and I’ll be happy to help you continue troubleshooting from there!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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