Excel Event List

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  • #1247997
    Michael
    Participant

    When we pull an attendee list for a customer, for some reason the “Request information for each attendee during registration ” information is not generating in the excel spreadsheet. All the questions asked when they purchase tickets is marked as “required.” Not sure why it is not generating on the excel spread sheet. Thank you for your help.

    #1248156
    Cliff
    Member

    Hi, Michael.

    Sorry you’re experiencing this.

    Could you please confirm if the Attendee Meta Information is or is not actually in the Attendees Report (before you click to export to CSV)?

    Please also share your System Information and tell me who your web host is. That will give me a lot of extra information to help diagnose the problem.

    #1258824
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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