eventscalendar subscription

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  • October 4, 2016 at 8:32 am #1172289
    Carolyn Jones
    Guest

    We received the following email:

    From: The Events Calendar Team [redacted by admin]
    Sent: Monday, October 03, 2016 10:05 AM
    To: BSBCMedia [redacted by admin]
    Subject: Events Calendar PRO Renewal Reminder

    Hey BSBC,
    Just a quick heads up, it looks like your Events Calendar PRO Business License will expire in 15 days. To continue receiving support and updates, please renew your license key.

    This plugin is active on:
    • [redacted by admin]
    • bellshoals.com
    • localhost
    Cheers!
    – The Events Calendar Team
    The Events Calendar Support Team
    https://theeventscalendar.com

    We are no longer using eventcalendar. We were told we could not be refunded for the months we have not used it, after we went to an entirely different process. I am hoping there is not an auto-renew feature, especially since we are not using, but also any financial information you have may no longer be valid.

    October 4, 2016 at 9:02 am #1172301
    Geoff
    Member

    Hi Carolyn,

    No worries at all! Our licenses do not automatically renew whatsoever, so no action is needed on your part to cancel. Great question though and it’s always good to confirm.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    October 19, 2016 at 12:19 pm #1179357
    Geoff
    Member

    Hi Carolyn,

    I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but please do let us know if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

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