Events wont show up after changes

Home Forums Ticket Products Event Tickets Plus Events wont show up after changes

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1205354
    Ryan
    Participant

    Every event we make works fine, but once the event is edited at all and “Updated” it will still show on the calendar, but the actual event page is unreachable.

    For example: http://mountaingoatclimbing.com/events/2017-01/ if you hover over the “Spring Homeschool” event, it will show that there is clearly an event and details, but clicking it will not show the actual event page.

    #1205672
    Geoff B.
    Member

    Good evening Ryan and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the challenges you have encountered after updating events.
    I would love to help you with this topic.

    I went ahead and clicked on the event you suggested and it did appear correctly on my end.
    Did you change anything on your end ?

    Could you tell me what happened exactly when you did update your event and tried to click on it (what error message did you get) ?

    Best regards,

    Geoff B.

     

    #1205839
    Ryan
    Participant

    What I’ve been able to find is that events are fine when created, but when any change is made and then the event updated, something is creating a 301 redirect from the event to /blog/layerswp

    I’m having to go in and manually delete the 301 in the redirect plugin after we update an event.

    #1206213
    Geoff B.
    Member

    Good evening Ryan,

    Thank you for writing back.

    This is indeed very strange.

    I know our plugin tends to use redirections intensively, but I have not heard of issues with the Redirection plugin before. In fact, I just did a couple of tests without any results.

    Is it possible that there is a setting in your installation of the redirection plugin that might be causing this ?

    Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Best regards,

    Geoff B.

    #1213827
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Events wont show up after changes’ is closed to new replies.