Events Title Bar missing

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › Events Title Bar missing

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • July 10, 2018 at 5:03 am #1571431
    chipemerson
    Participant

    We just updated the plugin, but the Title Bar is missing on pages using the short code.
    Example of missing title:
    http://sandysprings.pulseofthetopend.com/lets-go/

    Example of correct title:
    http://sandysprings.pulseofthetopend.com/events/

    July 11, 2018 at 2:23 am #1572370
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    Did you up update both The Events Calendar and Events Calendar PRO? Do you know which versions you updated from? (the previous ones or some oldest ones?).

    It sounds like it’s a bug but I would need to investigate further and your feedback would help me to do so.

    Cheers,
    Jeremy

    July 11, 2018 at 4:13 am #1572463
    chipemerson
    Participant

    I’m not sure what version we updated from. It was probably 4-6 weeks ago since we did the last update. I checked again this morning and saw that there was another update available. I updated the plugins to the latest versions:
    Events Calendar Version 4.6.20.1
    Events Calendar PRO Version 4.4.29.1
    Events Calendar: Community Events Version 4.5.12

    If there is anything else I can provide you with, just let me know.
    Thank you,

    July 11, 2018 at 5:36 am #1572533
    Jeremy
    Keymaster

    Thanks for those details 🙂

    We could identify the bug, and I’ve added this ticket to the bug report. I’m going to set this ticket as “Pending fix” so that we could warn you as soon as the issue is fixed. For now, I can’t give you a release date though.

    Thank you for your patience and understanding.

    Cheers,
    Jeremy

    August 22, 2018 at 7:43 am #1602990
    papertower
    Participant

    I believe we are running into the same issue here. Any updates on this bug?

    August 22, 2018 at 1:54 pm #1603433
    Victor
    Member

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/release-event-tickets-4-8-event-tickets-plus-4-8/

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    September 13, 2018 at 9:35 am #1620922
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Events Title Bar missing’ is closed to new replies.