Events Tickets & WooCommerce: Automatic Emails Stopped

[Melvin]

I wanted to connect events tickets and woocommerce so that when I make a new events ticket, it would also appear in the shop. I was able to achieve this using the solution found here:

Should event tickets also show up on WooCommerce "Shop" page?

But after implementing it, the events tickets no longer automatically emails the tickets to users after they complete their purchase of tickets.

I would like to know how to re-enable the automatic email ticketing while keeping the events tickets/woocommerce integration that I have.

Thank you!

[Josh]

Hey Princeton,

Thanks for reaching out to us!

There appears to be an issue with the latest version of WordPress (4.6) and the mail function. To see if this is what you’re running into specifically, try the following snippet in your theme’s functions.php file (replacing the domain for the email address with the URL for your site)

add_filter( 'wp_mail_from', function() {
return 'wordpress@[MyDomain]';
} );

Let me know if this helps.

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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