Events tickets not show

[Fernando]

In http://www.sidroquedada.com/m/sidroquedada/sidroquedada-243-sabado-18-noviembre-2017-2130/
have disappeared the tickets to buy from the purchase screen
please help us

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/events-tickets-not-showing-up/

[Geoff B.]

Good evening Fernando and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the tickets disappearing on you.
I would love to help you with this topic.

When something like this happens, it is usually because of one of the following reasons:

1. Tickets are out of stock: the solution is to validate the capacity (stock) for that ticket and it’s WooCommerce stock as well.
2. Ticket start sale or end sale date: make sure these settings are correct. If the start sale date is not met, tickets do not appear. If the end sale date is met, the ticket disappear. I recommend examining your tickets for such dates. You can remove them temporarily if needed.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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