Events Ticket Plus PHP Fatal Error

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  • This topic has 0 replies, 3 voices, and was last updated 8 years ago by David DiBella.
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  • February 24, 2018 at 12:01 pm #1463009
    David DiBella
    Participant

    My site has been experiencing problems with the WooCommerce Subscriptions plugin. After working at length with the developer of that plugin, it has been determined that the following error related to the Events Ticket Plus plugin is the root of the problem:

    unexpected shutdown: PHP Fatal error Uncaught Error: Call to a member function get() on null in /home/towlawye/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Meta/Storage.php:214

    Thank you for your help.

    February 26, 2018 at 2:28 pm #1464295
    Victor
    Member

    Hi David!

    I’m sorry to hear you are experiencing that conflict.

    Could you please share with us, in a private reply, a copy of the WooCommerce subscriptions plugin?

    Also, please let us know what are the steps that you make that result in the fatal error you mention.

    We’ll try to reproduce the same on our end and then come up with a fix for it.

    Thanks,
    Victor

    February 26, 2018 at 5:35 pm #1464414
    David DiBella
    Participant

    This reply is private.

    February 27, 2018 at 2:38 pm #1465364
    Victor
    Member

    Hi David!

    Thanks for coming back with a copy of the plugin.

    We will run some tests and investigate the issue on our end to see if we can find a fix for the conflict.

    We will get back to you shortly. Please hang in there.

    Thanks,
    Victor

    February 28, 2018 at 9:53 am #1466213
    Victor
    Member

    Hi David!

    Just wanted to let you know that we are already in touch with the plugin developers about this conflict. We will investigate this further to come up with a fix.

    I will link this thread to the corresponding report. We will let you know once we have a resolution for it.

    We apologise for the inconvenience and we appreciate your patience while we work on this.

    Thanks,
    Victor

    March 30, 2018 at 4:18 am #1492555
    Jaime Marchwinski
    Keymaster

    Hi There!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Jaime

    April 21, 2018 at 9:35 am #1512856
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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