Events Pro – Layout Issue Question Still unresolved

[Daniel Anderson]

Come on Brendan…

You can do better than that. I’ve spent 45 minutes looking for the answer to my question and can’t find the answer.

I WANT MAKE A PURCHASE AND USE IT but not if it won’t do what I want it to. Isn’t that what a “Pre-Sales” forum should be about?

Do you and your company want my business? If so, simple answers to my question shouldn’t be this hard to get!!!

If you don’t have the answer, if you could kindly refer me to someone’s email or phone where I can get the answer I sure would appreciate it. I’m stuck and can’t move forward on this until I get some help.

Thank you!

[Brendan]

Hi Daniel,

Sorry about that! I misread your proposal and hastily assumed you were wanting to accomplish this 2 column layout. Let me address your questions below…

Is this true?

Yes, you can modify the layout and position of elements… however, this would need to be done by modifying the single event template. This particular example is using a theme called Avada which has our free calendar built in. So many of the same features/look will be present if you use the same theme. However, for this website to get the tickets in the right column, they would have had to modify the actual page template in order for this to work.

If so do you have instructions of how we can customize it after purchasing upgrade plugin?

Yes, we do have a themer’s guide that can help you locate the areas which need to be modified. We can provide additional support as well in some cases, but usually, those sit in a queue and are working on when we can get to them. Another option is we can refer you a customizer to help make modifications.

Or, what is that we would need to do to accomplish this goal?

By modifying the template.

We do not have phone support but are available via email.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts