Events Plus & Event Tickets

[Shirleyann]

I was not able to find the conflict after following all of the steps suggested by your support team. The page is still empty after activating the Events Plus and The Events Tickets. Because we are selling tickets through September 4th 2016, I do not leave the page deactivated for long periods of time. I have reactivated the woo-commerce tickets/ old leagacy plugin to keep the page live.

Thank you for your continued support,
Shirleyann

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Did you try to leave WooCommerce Tickets active and then active both Event Tickets and Event Tickets Plus and then deactivate WooCommerce Tickets?

WooCommerce itself should remain active the whole time.

I am not seeing any other reports of this error so not sure what the cause is right now.

Let me know and we can try to go from here to resolve it though.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts