Events Page Load Issue

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  • #1034787
    Scott
    Participant

    I have the most current versions of Event Calendar and Events Calendar Pro (4.0) and my version of WordPress is updated as well. My issue is my events page, I have it set to photo, the first page loads just fine but when you try to go to the next page it just never loads any of the other events. Please help with this issue
    I would greatly appreciate it!!

    It may be conflicting with my theme, is there a way to fix this if that is the issue, my boss really wants
    me to use this theme

    #1035201
    Cliff
    Member

    Hi Scott. I tested this on the Twenty Fifteen theme and it works correctly.

    Could you try temporarily activating the default Twenty Fifteen theme and seeing if the issue persists?

    If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

    If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

    #1035575
    Scott
    Participant

    So I did try it with twenty fourteen and it does work fine. What exactly are you talking about when you say theme overrides? All I have done so far in install the two plugins and start setting it up and creating events, everything else seems to be working with is except that when you go to a second page to look at more events it just never loads. I personally never made a file or anything to add to the theme. Can you please let me know exactly what you are referring to?

    #1035844
    Cliff
    Member

    Scott, if a WordPress default theme works and you haven’t made any theme overrides, it’s probably a theme conflict.

    Please activate the theme you actually want to use and send me a link to the site to see if there’s anything obvious I can help with. (Note that if there isn’t, we do not provide support for third-party themes.)

    Looking forward to hearing back. Thanks.

    #1038457
    Scott
    Participant

    Here is the link for the to do page: http://cityofcharleston.com/test/events/

    also the widget on the home page isnt working now for some reason either : http://cityofcharleston.com/test

    Any info or help would be greatly appreciated!

    Thanks

    #1039967
    Cliff
    Member

    Scott, upon initial page load of http://cityofcharleston.com/test/events/, I see these Chrome console errors:

    Screenshot 2015-12-11 23.32.54

    Your theme or a non-Modern Tribe plugin is including the Google Maps API. You should disable that mapping functionality if possible or else use wp_deregister_script.

    I’m not sure why you’re seeing the isotope error. That could be from your theme or another plugin as well.

    Our plugins can’t be expected to work when your theme and/or non-Modern Tribe plugins are causing console errors, so those should be resolved first.

    Also, for me, the widget on your home page appears to be working correctly, and I don’t see the console errors on that page.

    Please let me know how you get along resolving the console errors on your event calendar page.

    #1042357
    Scott
    Participant

    The Cherry Plugin goes along with the theme that is being used, so I am guessing that its conflicting with the theme bc I have deactivated all the other plugins and the issue still exists.

    #1042365
    Cliff
    Member

    I’m not familiar with the theme or the Cherry Plugin for it.

    I’d suggest deactivating the Cherry Plugin, then testing. If not yet resolved, then switch to Twenty Fifteen and test.

    Then we’ll know more specifically where the issue lies and you might be able to request support for it from your theme author.

    I’m looking forward to hearing back from you.

    #1042368
    Scott
    Participant

    It doesn’t let me deactivate the plug in because it is the frame work for the theme, when I deactivate the theme your plugin works fine, so I am guessing I am screwed since y’all don’t work with third party themes right. The API thing is weird because your plugin in the only one I can see that uses google API

    #1042381
    Scott
    Participant

    And I just talked to the people who made the theme and they say they dont work with third party plugin!! I guess I wont be getting this issue solved and my boss and is really wanting to use this theme and really loves your plugin which we bought and now cant use the both together.

    #1042926
    Cliff
    Member

    I understand this can happen sometimes; sorry about that.

    Let’s still try to get you a resolution though.

    I visited http://cityofcharleston.com/test/events/ again and this time only saw the “Google Maps API multiple times” error and not the “isotope” error message, which is good.

    Please add this code to your active theme’s functions.php file and then visit your events page

    this code: https://gist.github.com/aaron-longerdays/6294543

    Please copy and paste your results here and I’ll see if there’s anything I can do with that information.

     

    #1076272
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 12 posts - 1 through 12 (of 12 total)
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