Events page is suddenly blank but individual event links still work

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  • #1367580
    Tessa
    Participant

    Hi, I’m in need of some urgent help! Nothing has changed with our site (no new plugins, updates, etc) yet all of a sudden our events page is showing up blank. The individual event links still work, and the shortcodes we use on other pages are stilling working to display the events, but the actual events page is just blank.

    I’ve tried updating a couple small settings in the Events plugin (this fixed it once before when this happened) and I’ve tried clearing the cache, but nothing seems to be fixing it this time.

    https://schubert.org/events/

    (Here is an example of a page where the shortcode is still working: https://schubert.org/concerts/mix/)

    Thank you for your help!

    #1368065
    Victor
    Member

    Hi Tessa!

    I’m sorry you are experiencing that issue. Let me help you with the troubleshooting.

    I am able to see you main events page in the link you provided. Were you able to solve this issue?

    If you are still having problems, please enable WP_DEBUG and WP_DEBUG_LOG ? This will create a debug.log file inside the /wp-content directory.

    After that, try reproducing the issue a few times, so that in case there is an error, it will be saved into the debug.log file. Please share that log file with us so we can see if any problem from there.

    Let us know about it.

    Thanks,
    Victor

    #1383564
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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