Events page is blank

[hydeaway]

Suddenly events page is not displaying events. Apparently a conflict with the Shoestrap Gridder plugin. However, I need Gridder active or archive pages don’t work properly.

[Hunter]

Hi and welcome back,

We are unfortunately unable to provide support for conflicts with custom themes and plugins by other authors. I wish the case were different, but it’s clearly stated in our What support is provided for license holders? Knowledgebase article.

I’d start by setting up a fresh WordPress installation where you can fully troubleshoot the issue. Make sure you have only the default WordPress theme and The Events Calendar installed and activated on the test site in addition to the plugin you’re having troubles with. Please review our Using One License for Live and Dev Sites and Moving Your License Keys tutorials for more information.

Make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.

I’d be happy to see if I have any ideas based on the information you share with me, but unfortunately cannot promise anything. Thanks and have a great rest of your day. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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