events not showing up in calendar

[unitedwaystl]

I’m not sure when it quit working, but my events are not showing up in the calendar now. I am not an everyday user of this product, but I do support the site. Can you assist with getting the events showing in the calendar again? Thank you.

[Patricia]

Hey Vander,

Thank you for reaching out to us!

A few weeks ago we released a Hotfix (The Events Calendar 4.5.12.3) to solve this issue related to the display of events in the default Month View calendar.

This problem was introduced with WordPress version 4.8.2 and impacts all previous versions of The Events Calendar.

To solve this problem, I would recommend you to update as soon as possible. Please don’t forget to clear your site and your browser cache after the update.

We apologize for any inconvenience this may have caused.

Let me know if you have any other questions and I’ll be happy to assist!

Best Regards,

Patricia

[unitedwaystl]

Hello,
Thank you for the info. I have upgraded my sandbox and it has WordPress 4.8.2, The Events Calendar 4.6.1, and The Events Calendar: Community Events 4.5.6. The calendar is still not working, even after clearing the cache. I have tried Chrome and Firefox.

Jim House | Director, IT
United Way of Greater St. Louis
314.539.4099 (w) | 314.210.9650 (c)
http://www.HelpingPeople.org

[unitedwaystl]

Disregard. I think I was looking at the wrong site. You can close this ticket.

[Patricia]

Hi Vander,

I’m glad to hear that everything is working as expected now!

Let me know if you need anything else and have a great day 🙂

Cheers,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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