Events Not Showing up for State-based Search

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As you can see on this page, there are three events that show up on the Map for the state of Florida. When I try to filter an event under the attribute “near” and type in “Florida”, or “FL”, no results come up. When I do this for “MA”, “Massachusetts”, “DE” or “Delaware” the events in those state do show up in the search. Can you help me figure out why my Florida events can’t be filtered for their location?

[Support Droid]

Hi! Thanks for reaching out. We’re experiencing a high volume of support requests right now, but please do bear with us and we’ll review your question as quickly as possible.

[Brendan]

Hi there!

Thanks for getting in touch with us. Let me help you troubleshoot that issue.

I tried to reproduce the same in my own local installation but couldn’t.

Could you please go to your wp-admin and while editing a venue see if the latitude and longitude fields are filled in? You can discover those fields by clicking the ‘Use latitude + longitude’ checkbox.

If they show up empty, then please try saving the venue again with the ‘Use latitude + longitude’ option unchecked, and see if the coordinates get filled in.

Please, let me know about that.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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