Events Not Respecting Daylight Savings Time

[Robert]

Hello,

Our previously-created events are not respecting daylight savings time (i.e. showing up as one hour earlier, and showing with the Timezone of PST instead of PDT).

I have checked all of the following:
– The Linux server timezone is set to America/Los_Angeles and date is displaying PDT
– The php.ini file is set to America/Los_Angeles
– The WordPress General settings are set to America/Los ANgeles
– Event Settings > General > Timezones settings are set to use the local time zone and display it
– The event itself has the correct timezone setting (Los Angeles)

The time is entered and displays correctly in the admin edit page for the event, but on the page itself and in the widget that shows upcoming events, it shows as one hour earlier than input, and with PST (not PDT) as the timezone.

Please help! This is very confusing for the people wanting to attend our events.

Best,
Robert

[Nico]

Hey Robert,

Thanks for reaching out to us on this! Unfortunately you are being affected by a known bug 🙁

A fix for this is being prepared and it should ship in next maintenance release 4.1.1. For now can you try to change the WordPress Timezone to the UTC offset corresponding? Like UTC -7, instead of the city named timezone (Los Angeles).

Please give that a try and let me know if it solves the issues,
Best,
Nico

[Robert]

Hey Nico,

Thanks for letting me know. Looking forward to 4.1.1 being released!

Best,
Robert

[Robert]

Hi Nico,

Unfortunately, I did just what you suggested:

change the WordPress Timezone to the UTC offset corresponding? Like UTC-7, instead of the city named timezone (Los Angeles).

And cleared our caches, etc. However, the calendar widget on our homepage still shows everything one hour earlier. Please advise.

Best,
Robert

[Nico]

Hey Robert,

Thanks for following-up!

However, the calendar widget on our homepage still shows everything one hour earlier.

Just the widgets are showing the time incorrectly? The calendar itself works as expected?

Best,
Nico

[Robert]

Sadly, no. In the calendar view and in the event detail pages, the events are all showing one hour earlier than scheduled. So, if we click “Edit page” we see the start date field set to e.g. 7pm but on the page view itself it shows as 6pm.

I have enabled displaying the timezones, and the timezones now all incorrectly show PST instead of PDT as well. So, it is clear that ECP is misunderstanding that Los Angeles is currently on PDT.

[Nico]

Thanks for the feedback Robert. Sorry again for the hassle dealing with this…

We are looking forward to release 4.1.1 next week, so hopefully this will be finally solved.

Thanks for the patience while we work this out,
Best,
Nico

[Robert]

Thanks, Nico. Looking forward to the fix!

[Nico]

Hopefully we are close to having this resolved!

Thanks for your patience,
Best,
Nico

[Robert]

Thanks, with the release of 4.1.1 I can confirm that times are now displaying correctly. In the case of one repeating event, we had to re-save the event to get it to show up correctly.

[Nico]

Hey Robert,

Thanks for confirming, and thanks for noting that re-saving was needed for the event to display correctly.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts