Events not importing – Pages not showing in admin – GraphMethodException

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #47372
    cristiana
    Participant

    I have tried several pages on facebook and most have failed to auto import events.
    I tried this page https://www.facebook.com/underworldnyc and no events were found. I looked at the graph page https://graph.facebook.com/underworldnyc and I get a GraphMethodException.
    When i go to the import events page, nothing shows up for this particular page.
    I also set up the plugin using a facebook app id and secret.
    What could be the issue?

    #47388
    Jonah
    Participant

    Hi Cristiana,

    Sorry for the trouble here. It could be due to privacy or age restrictions you have on the page. Do you have anything like this in place?

    #47395
    cristiana
    Participant

    I am pulling events from someone else’s page, so I do not know the restrictions in place.

    #47396
    Jonah
    Participant

    Hi cristiana,

    This is likely the case since I cannot see the events form that page either. My suggestion would be to create a page and test to see if you can import from that another page. That would indicate the page you provided has some privacy or age restrictions in place which is going to prevent imports. There’s no way around that unfortunately.

    #47398
    cristiana
    Participant

    I can import events from other pages, so that is probably the case. Thanks

    #47499
    Jonah
    Participant

    You’re welcome cristiana, let me know if you need help with anything else.

    Regards,
    Jonah

    #979024
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
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