Hey Sarah,
Thank you for reaching out to us! I’m so sorry to hear that you are having problems to import your events! Let me help you to solve this.
To get started, could you please access your dashboard and head over to Events > Settings > APIs tab and under Facebook click “Refresh your connection with Facebook” button to see if it changes anything?
If the issue persists after trying to refresh your connection, I would suggest you to click on “Disconnect” and after that reconnect to Facebook again.
Thanks!
Patricia