Events not displaying correctly

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  • #264131
    jonwelch
    Participant

    I’m having two issues:
    1. on the Frontend Month view I’m only seeing dots to indicate an event is happening and not the title of the event.
    2. When looking at list view, my featured images aren’t scaling like they do in Modern Tribe primer videos and screen shots.

    I think I’ve tried all I can… but can’t figure it out! Please help!

    #265653

    Hi:

    Thanks for taking the time to reach out to us with your issue. I took a quick look at your website and their appears to be a css conflict where the titles are being hidden from display. To identify if the issue is due to a plugin or your theme can you please perform the following steps?

    1. Switch your theme to 2010 or 2012.
    2. Check if titles are being displayed – if so then the conflict is within your site’s theme. if no titles continue to step 3
    3. Deactivate all plugins except The Events Calendar
    4. Check if titles are being displaying
    5. If resolved turn back on your theme and plugins untill the issue re-appears this will tell you which plugin is having a conflict.

    Once you have done the above let me know what behavior you experience with the titles. Thank you in advance for your help in resolving this.

    – Matthew

    #270988
    jonwelch
    Participant

    Hi Matthew,
    I followed your steps and It appears to be a theme issue. When I switched to 2012 it worked fine. I guess that means I need to contact my theme developer, correct?

    #271756

    Yes, please contact your theme developer they should be able to review your site and identify which changes need to be made. If needed you or your theme developer can reference our Themer’s Guide for more details on our plugin.

    – Matthew J. Denton

Viewing 4 posts - 1 through 4 (of 4 total)
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