Hey Shannon,
Sorry you’ve run into some issues here, happy to help. I went to bookit.org and unfortunately was not able to find an events page anywhere, just a landing page like in this screenshot → https://cloudup.com/cr5Aji1sK7Z
We cannot log into user sites for any reason, so I’m curious: can you temporarily make your site public at all so that we can check out your events pages? If your problems are not happening on bookit.org, let me know the correct domain and I’ll take a look there.
In the meantime, can you share your “system information” with us? Here’s how to do so → https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Thank you!
George