Events menu options not appearing

[philspil]

I’ve just purchased pro and installed along with base version of plugin. if i use a standard theme like “twenty twelve” then all the menu items appear but when i plug in my custom there “les paul” they all vanish. i’ve tried deactivating every other plugin but it’s made no difference. are their compatibility issues with some themes? and what are the common causes. Seems like a wasted purchase if it won’t work with my theme.

[Barry]

Does your theme create any other menu entries that appear in approximately the same position (ie, right below the Posts menu item) where you normally would see the Events menu item (as you would have seen with Twenty Twelve)?

Unfortunately we can’t guarantee compatibility with all other themes and plugins simply because there is no way to anticipate all the different things they might to and ways in which they work – but we’ll definitely take some time to see if we can figure out a solution to help you 🙂

[philspil]

Thanks, I just need a lead as to the most common causes. I’m not a WordPress expert but I can find my way round the code. Yes there are other custom posts down the left hand side under posts/pages etc. so is the positioning of them based on a position number and events is clashing with an existing menu option installed via the theme? in which case where would i go to in events plugin to re-position it?

[Barry]

Yes, the position is represented by a number and a member of the dev team tells me in our case that is 6 … what’s probably happening here is that our plugin is registering the menu item first then the theme is overriding that.

Our position is defined in the-events-calendar/lib/the-events-calendar.class.php on line 50 (or thereabouts – look for the term menu_position to zero in on this).

We don’t really recommend editing core plugin code – any changes will be wiped when next you update – but so long as you are aware of that you should be good (or you could modify the theme code).

[Author]

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