Events Menu broke

[7s-user]

I disabled all TEC plugins to do some troubleshooting, after re-enabling them the events menu is incomplete.
It only has tags, settings, Ticket Fieldsets, Help, Events Add-Ons

So all the important functionallity is gone.

I tried disabling and re-enabling step by step, but I get the same results.

[7s-user]

I downgraded the versions following this guide and it worked.

Can you guys please confirm when I can upgrade without issues to the latest version.

Thanks

[Jeremy]

Hi,

Thanks for reaching out to us!

The best thing to do in this situation would probably be to set up a staging environment. You could then duplicate your website and test a few things there (like updating our plugins) before doing it on your live website.

Furthermore, I would strongly recommend you to back up your website, so that you could keep troubleshooting without worrying about losing data.

Finally, I would recommend you to update our core plugin first (The Events Calendar) before updating our premium plugins.

I hope this helps.

Cheers,
Jeremy

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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