Events\' information not displaying properly.

[thethrivetribe]

The event’s description doesn’t always show up. See attached file. Also, what is the ideal graphic measurements for the set image?

[Caroline]

Hi there!

Thanks so much for getting in touch! It looks like your account is associated with one of our current approved nonprofits–I’m afraid that in accordance with our nonprofit program terms, we’re unable to provide support services for nonprofit users. You can read more about the terms of our nonprofit program on our Knowledgebase here.

If you should require premium support services for your nonprofit, we do ask that you purchase one of our paid licenses. You can use the coupon code provided in your acceptance email to help reduce the cost of your licensing.

I hope that helps! Thanks, and let us know if you should have any other questions!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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