"Events In" not working and Google Maps not showing up

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  • #932106
    amberwavemedia
    Participant

    The “Events In” link does not appear to be working properly in the upper right.

    I have enabled “Enable Google Maps” checkbox on the backend, under Events –> Settings and I am seeing the box where the map should show… however, the map does not appear.

    I am using the “Inovado” theme and both issues appear to be theme related as the above features both work with “Twenty Fourteen”. Any assistance or suggestions is greatly appreciated.

    Here is the link:
    http://bslaweb.org/ma/events/

    #932114
    Josh
    Participant

    Hey!

    Thanks for reaching out to us!

    I apologize for the compatibility issues you’re facing with your theme. Unfortunately there isn’t a whole lot of support that we can provide for theme related conflicts but hopefully I can help to get you pointed in the right direction.

    Typically, with map related issues, the problem results from multiple attempts to load the map. You can test this by looking at the console (https://developer.chrome.com/devtools) and noting any javascript errors. This can be driven by the theme or another plugin. Ensure that any potential settings within your theme for including google maps are disabled. Additionally, ensure that any plugins that may potentially be including maps are also set properly or deactivated.

    I’m sorry I wasn’t able to give you a direct response but hopefully this was able to get you pointed in the right direction.

    Thanks!

    #983672
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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