Events importing more than once

[Colm]

Hi

A number of my events are importing more than once

If you go to this webpage:

http://gaytodo.com/dublin/

click next week at the top of the calendar

and go to Wednesday

you will see that Midweek Meetup has imported 4 times

On Saturday ‘Film Screening: Undertow (Javier Fuentes-León, 2009)’ has imported twice

How do I prevent this from happening?

[Cliff]

Hi again, Colm.

Please provide at least one of the URLs these events are duplicating from, and I’ll be able to take a closer look.

[Colm]

Thanks CLiff

Here is an event that imported 4 times

http://gaytodo.com/event/midweek-meetup-17/
http://gaytodo.com/event/midweek-meetup-68/
http://gaytodo.com/event/midweek-meetup-115/
http://gaytodo.com/event/midweek-meetup-116/

and here is one that imported twice

http://gaytodo.com/event/film-screening-undertow-javier-fuentes-leon-2009/
http://gaytodo.com/event/film-screening-undertow-javier-fuentes-leon-2009-2/

Colm

[Cliff]

That helps but I meant the iCalendar URL (or Facebook event link or CSV file) these are importing from.

Sorry I wasn’t clearer previously.

[Colm]

Hi Cliff

THe events are below:

https://www.facebook.com/events/120009005382841

MidWeek Meetup

Wednesday, Jan 17, 2018, 6:00 PM

8 People Went

Check out this Meetup →

Colm

[Cliff]

Thanks. I’m unable to view the Meetup link because I’m not a member, but looking through our internal notes on known outstanding bugs, please tell me if either of these that are duplicating are:

• a recurring event
• a non-recurring event that had its details updated (e.g. date/time change or event title or description change)
  • if this is true, do the duplicated events NOT have the updated information from the source (e.g. Facebook or Meetup) and instead have the old information (from the initial import of the event)?

Thanks for helping us narrow down what might be the issue here.

[Colm]

Hi Cliff

They are non-recurring events. Perhaps they were updated but the entries look identical.

Here is an example (you do not need to be a member to view)

https://www.facebook.com/events/120009005382841

http://gaytodo.com/event/film-screening-undertow-javier-fuentes-leon-2009/

http://gaytodo.com/event/film-screening-undertow-javier-fuentes-leon-2009-2/

[Cliff]

Thanks for the additional information.

On my test site, I imported the single event from https://www.facebook.com/events/120009005382841

Then, after I imported it once, I went to import it again (both times via One-Time Import option) and it did not duplicate.

Please let me know if you’re experiencing something different or if you’re using a different URL as a Schedule Import.

[Colm]

Hi Cliff

I’m scheduling the import from this facebook page

https://www.facebook.com/groups/368192080094/

[Cliff]

When I imported that URL as a One-Time Import, I got this message:

Import complete!
1 existing event was updated. 1 new image was imported.

Could you please try one-time import and see if this operates any differently from how it works when scheduled?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts