Events ‘Google Maps’ link no longer shows address

[NSQG]

Hello,
We have a google api key set in Events settings and have for a while. Maps and locations display as expected, no errors. But clicking on the Events ‘google maps’ link brings up the latitude and longitude of the location rather than showing the address as it used to. All our software has all current updates applied. This has just started recently. Please advise. Thanks, Karen

[Courtney]

Hey Karen

Do you have a credit card on file for your Google Maps API Key? https://theeventscalendar.com/important-google-maps-api-changes/

They will not charge you to use the service, but now require it for the key to work properly.

Do you see any notice about fixing venue data? https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/#venuedata

The Map Settings section of the Events → Settings screen, that can be used to repair your venue data. Look for a button that says “Fix venues data.” Please click it, refresh your Map View and see if that makes a difference.

Please let me know if either of these helps get this working again.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts