Events duplicating

[Carlos]

Hi Guys–I’ve seen a few other posts around this and even saw a response saying this was being addressed. However, after updating I’m still seeing a LOT of duplicate events coming into our calendar. It is odd as it is only for a few of the imports and even then it seems to be inconsistent with which event is duplicated. We are looking at up 17 duplicates a day on some events.
https://pawsforpurplehearts.org/events/

I have updated the plugins recently, refreshed my permalinks,

[Carlos]

I have gone in and manually deleted about 600 items.

Again what is odd is that we are pulling from 5 different calendars. All have the same settings (google cal) and only a few of them are having issues.

[Carlos]

This reply is private.

[Victor]

Hola Carlos!

I’m sorry you are having that issue. Let me help you with the troubleshooting.

Like you say, there was an issue with iCal and gCal imports creating duplicates but a fix was already made for this.

As a first step, could you please update to the latest version of The Events Calendar 4.5.10.1 and see if it changes anything?

Are you experiencing the duplicates with scheduled imports? If so, could you please delete the scheduled import and try creating it from scratch to see if any difference?

If nothing changes, then please share with us one of the import sources you are having the issue with? We’ll make some tests on our end to see if we can find something.

Regarding the database error logs, I do not think they relate to this issue, but I will have one of our devs to have a second pair of eyes on it.

Let us know how that goes.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts