Events dissapearing once it started

[Joan Odell]

Hi, my client found out today about this, taht it’s not a bug… but I’d like to see if there’s any possibility to fix or adjust.

They set up this morning an urgent event, starting at 10:00 until 18:00. we have as a default the map view. And they called me that they could not see the event in the upcoming events list below the map.

That was because the event has already started, so “logically”. it’s not an upcoming event… but there was plenty of time to attend it. And people needed to go to the monthly view to see it. Obviously, nobody does.

So, is there a chance to maintain events as coming events until the time of finalization? Or to archive events after the day has passed? Menaing they will be shown the day of the event onto the map view, although it might have finished.

Hope you are able to help.

Thanks!

[Jennifer]

Hi Joan,

Thanks for reaching out!

Events should still show up by default until the event’s end time…can you verify that your site’s time zone is correct under Settings > General? This is usually the source of the issue when events are disappearing too early.

Let me know if that works!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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