Events disappear the day of actual event?

[ncstatecvmweb]

We’ve noticed that the calendar removes the event the day of. So it makes it hard when you have an internal calendar with dates to look up that day to see where an event is. People think the event has been canceled. Is there a trick to keeping the events up until after the end time stated?

[Geoff]

Hi April,

Thanks for getting in touch!

Can you elaborate on this a little more? All events should be archived and accessible even after they have passed. Do you have a link you can point me to where I can see you calendar to make sure your past events archive is active?

Thanks!
Geoff

[ncstatecvmweb]

Sure. For example, the following event: https://cvm.ncsu.edu/event/staff-town-hall-with-dean-lunn/ had been posted and featured on our home page in the events feed: cvm.ncsu.edu for several months. (Scroll down to see calendar), then today- the day of the event, the item no longer appeared as an item. As if it had passed already, but it hadn’t. I can access the event in the dashboard, and I can see it says “this event has passed” so that leads me to believe the archive is working… but I’m trying to figure out how to insure the events stay posted on our live site/feed until after it has passed… or at least until it begins…

~A

• This reply was modified 10 years, 7 months ago by ncstatecvmweb.

[Geoff]

Thanks April, the link helps a lot! I do also want to mention that your calendar looks very nice–awesome work with the customizations. 🙂

Yeah, it does looks as though your archive is working:
https://cvm.ncsu.edu/events/list/?tribe_paged=1&tribe_event_display=past

That means the events are still accessible on the front end of the site–which is a good thing because it means the events are not missing once they’ve “passed.”

had been posted and featured on our home page in the events feed: cvm.ncsu.edu for several months. (Scroll down to see calendar), then today- the day of the event, the item no longer appeared as an item.

That’s certainly odd behavior behavior because the widget you have on the homepage (by default) looks for the end time of an event before determining whether an event has past or not.

So, for example, your next event takes place tonight at 6:30pm. I see it in the feed right now and, once it starts, it should stay in the feed until the event has reached it’s end time, at 8:00pm.

If it doesn’t continue to display up until the end time of the event, then I’m wondering if perhaps there is something else at play, whether it’s a timezone issue or perhaps a conflict with a customization.

I see you’ve already tried the following:
<ul class=”meta”>
<li class=”troubleshoot_plugins”>Deactivated all other plugins? Yes
<li class=”troubleshoot_theme”>Switched to a default theme? Yes

Did you notice any difference in either of those conditions? How about when you deactivate all other plugins and switch to a default WordPress theme (like Twenty Fifteen)? Does that change anything?

It might be hard to test this in a live environment, so it would be ideal if you could set this up on a test site so we have more events to to test.

Thanks for your cooperation so far as we try to figure this out!

Geoff

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