Events Countdown widget broken after update

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  • Author
    Posts
  • #1035804
    John
    Participant

    When updating Events Calendar Pro after successful Events Calendar update, the Events Countdown widget does not display the event title.

    Events Countdown widget

    #1036842
    Josh
    Participant

    Hey John,

    Thanks for reaching out to us!

    I apologize for the inconvenience of this issue. It appears that this is a known bug that currently has a patch awaiting review to be sent out with the next updates to the plugin. I’ve added this thread to our internal tracking system and you’ll be notified here as we make progress.

    Let me know if you have any further questions/concerns about that process.

    Thanks!

    #1039299
    John
    Participant

    Today I tried to update The Events Calendar plugin before the Pro version and got this message in “Update Plugins” page during the process:

    An error occurred while updating The Events Calendar: Could not copy file. the-events-calendar/vendor/tickets/src/deprecated/Tribe__Events__Tickets__Ticket_Object.php

    Is this part of the problem you were talking about above?

    #1039333
    Josh
    Participant

    Hey John,

    That sounds like a strange issue. Possibly a temporary connection issue when trying to get the files from where they’re currently hosted. If you try again now, does the download stop at the same place or are you able to continue the download?

    Thanks!

    #1039910
    John
    Participant

    John,
    I think you’re right.
    I went to update both The Event Calendar and Pro plugins today, and found to my surprise that the The Event Calendar plugin was listed as updated to 4.0.1. So I checked the site and sure enough the Countdown widget is working 🙂

    Countdown Widget working

    • This reply was modified 8 years, 5 months ago by John.
    • This reply was modified 8 years, 5 months ago by John.
    #1041704
    Josh
    Participant

    Hey John,

    Awesome! Glad this is working for you now.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

Viewing 6 posts - 1 through 6 (of 6 total)
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