Events Countdown is 1 hour off (slow)

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  • Author
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  • #1181667
    Shannon
    Participant

    My blog is set for the Central Time zone. My events are all over the world, but many are in the U.S. Eastern Time zone. I just implemented the Events Countdown widget and noticed that the events countdown ticker is 1 hour off (slow, reporting 1 extra hour until the event than actually exists).

    Example:

    Event that occurs in 8 days 10 hours 36+ minutes in the Eastern time zone is being reported by my website’s Events Countdown widget with a countdown of 08 DAYS : 11 HOURS : 35 MIN. Verified that event is set with Eastern Time Zone (as it needs to be) and my blog is set to Central Time zone (as it needs to be).

    I have global events, as a reminder, so I cannot hard-code anything.

    I’m currently running version 3.6 of The Events Calendar & The Events Calendar Pro due to the issues with the newer versions (which brought my site offline for over 15 hours–Error 500s etc.)

    #1182188
    Andras
    Keymaster

    Hi Shannon,

    Thanks for using our plugins and for reaching out with this question. Let me try to help you with that.

    What could be the cause here the end of the daylight saving time. I know that it should be only beginning November, still, with these electronic gadgets you never know, could you possibly test it with an event that is in 2-3 day (definitely before weekend) and check if you are still having the time difference?

    Cheers,
    Andras

    #1188045
    Shannon
    Participant

    I’m afraid I didn’t see your request in a timely (heh) fashion. However, I have a different event now in my countdown and for whatever reason that one has an accurate countdown — no discrepancy in the hours. We shall see if it remains accurate when our Daylight Saving Time goes into effect here in a couple days (November 6) 😉

    Thanks for your reply, Andras!

    #1188617
    Andras
    Keymaster

    Hey Shannon, you are very welcome!

    I guess I’m as excited to get the results as you are. 🙂 Timezone differences and daylight saving time is always giving us some extra work. 🙂

    Let me know, please!

    Cheers,
    Andras

    #1199113
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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