Hi prodesignwv,
Just to avoid frustration in the future please be aware that during the working week we typically try to answer within 24hrs of a thread being created – which I don’t think has elapsed just yet – though we can run over a little during busy periods.
If you are using a caching plugin that could certainly explain why things don’t change on the frontend – since the output will be cached and not necessarily refreshed after you have made changes – however I wouldn’t expect this to affect the widget settings themselves (within the admin environment, that is).
I see you marked down that you tried deactivating all other plugins and also switched to a default, unmodified theme – can you confirm what if any impact that had on this problem?
Thanks!