Events Calendar Version 3.11 + WooCommerce broken.

[Keith]

Had a friend contact me today freaking out because they couldn’t sell tickets.

The Events Calendar Version 3.11
The Events Calendar: WooCommerce Tickets Version 3.4.1
WooCommerce Version 2.3.13

All they did was upgrade their plugins – and after pulling it locally I got this error:

Warning: include(/Users/keithbaker1/Sites/clients/localrootspowell.com/public_html/new/wp-content/plugins/wootickets/src/views/wootickets/tickets.php): failed to open stream: No such file or directory in /Users/keithbaker1/Sites/clients/localrootspowell.com/public_html/new/wp-content/plugins/wootickets/classes/class-wootickets.php on line 466

Googling lead me to this forum, and the last time this happened with it being a pathing issue.

I had to edit tickets.php and remove the added “src/” on line 681 in Tickets.php to resolve the error, and restore functionality to purchase tickets again.

I’m posting this as a notification to the devs in case this was their error and not one implicitly placed on my friend’s site, in case this points to a different issue and someone can point me in the right direction.

Thanks in advance if you have any additional information, otherwise, that’s what I did to fix the problem.

[George]

Hey Keith,

Really sorry to hear about these problems. I’m glad functionality was restored, but the big red flag here is that their version of WooCommerce Tickets is 3.4.1 – the most recent version is 3.11 and should be kept up-to-date with The Events Calendar itself.

I highly recommend updating WooCommerce Tickets itself to 3.11 on your site.

Let us know if that helps at all!

Cheers,
George

[Keith]

Misread your reply and was investigating the wrong plugin – the older version of WooCommerce Tickets was *exactly* the problem.

Thanks!

[George]

Glad to hear it Keith! I’ll close up this thread then, but if any other issues arise don’t hesitate to come back and open up a new one! 🙂

Cheers,
George

[Author]

Posts