events calendar pro version4.2.3

[donell creech]

i have version 4.1 installed with version 4.2.3 of the events calendar and community events. i cant find where i can get 4.2.3 of events calendar pro.

[Geoff B.]

Good evening Donell and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

I would love to help you with this topic.

I believe that the issue is caused by the fact that you currently have only a community events license that is active. Based on your customer account, I actually don’t see any license for Pro in your account history (perhaps you bought that initial license under another email / customer account) ?

In any case, the license key for Pro and for Community Events will always be different (you can’t use the same for both). Provided you find which account / email the Pro license was bought under AND that it’s still valid, I could help you find the correct license key.

As you might know, the way this works is that unless you have a valid license, you can no longer upgrade our premium plugins (such as Pro). You can still use them, but you lose access to the upgrades (at least until you renew the license 🙂 ).

Let me know how that goes.

Best regards,
Geoff B.

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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